Troubleshooting
Problem
Events with same ScopeID, within configured grouping Time Window, are not grouped together by CNEA.
Symptom
The CNEA services will fail to process more than one event with a double colon.
The Aggregation Collator service will give a message for the first events, saying "Unable to process dedup member (json exception)"
The Aggregation Collator service will give a message for the first events, saying "Unable to process dedup member (json exception)"
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTPTP","label":"Netcool Operations Insight"},"ARM Category":[{"code":"a8m0z000000blQ0AAI","label":"NOI Netcool Operations Insights-\u003EScope Based Event Grouping"}],"ARM Case Number":"TS011818312","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
08 May 2025
UID
ibm17004983