Troubleshooting
Problem
When trying to enable SSL in IHS for IBM ClearCase CCRC WAN server or IBM ClearQuest Web, it fails with the below error:
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Services
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Windows could not start the IBM HTTP Server V9.0 on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 1.
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OK
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Below is the screenshot of the same error while starting IHS from the services.msc on the CCRC WAN server or the CQ Web server:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"ARM Category":[{"code":"a8m0z000000boV3AAI","label":"ClearCase-\u003ECCRC WAN Server"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSH5A","label":"Rational ClearQuest"},"ARM Category":[{"code":"a8m0z000000boXiAAI","label":"ClearQuest-\u003EWeb Server"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
14 June 2023
UID
ibm17003873