IBM Support

QRadar: Autodetection_config utility returns "401: No SEC header present in request" due to invalid credentials

Troubleshooting


Problem

Autodetection_config utility can fail with the "401: No SEC header present in request" error if the proper credentials are not used.

Symptom

The Auto Detection utility fails and returns the following error message when the wrong credentials are supplied:
/opt/qradar/support/autodetection_config.py -l
Username: root
Password: **************
[ERROR]: 401: No SEC header present in request. Please provide it via "SEC: token". 
You may also use BASIC authentication parameters if this host supports it. e.g. 
"Authorization: Basic base64Encoding"

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt0AAA","label":"Log Source"}],"ARM Case Number":"TS013230268","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]

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Document Information

Modified date:
21 June 2023

UID

ibm17002771