IBM Support

QRadar: Error "Application Installation fails on custom log source type conflicts with the existing log source type with Name"

Troubleshooting


Problem

In the Extensions Management menu, during the application installation, you might see a failure message: log source type and their UUIDs do not match. If you try the installation second time, the installation fails with an error: "An error occurred. See console logs for details."

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
02 July 2023

UID

ibm17002371