Troubleshooting
Problem
Users who configure SAML as their authentication method are not able to log in to QRadar. They see the following error due to QRadar and SAML do not have a synchronized time.:
This account is not authorized to access QRadar.
Logout from your SAML identity provider and use an authorized account to login.
Document Location
Worldwide
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Document Information
Modified date:
13 June 2023
UID
ibm17002023