Troubleshooting
Problem
This article explains how to diagnose and resolve when deployment changes fail, especially for the console, due to the FileNotFoundException for files under the /store/tmp directory.
Symptom
When you perform the deployment changes, it directly goes into an error state. And found the following error traces in the qradar.log.
127.0.0.1 [tomcat.tomcat] [xxxxxxxx (1030) /console/JSON-RPC/QRadar.scheduleDeployment QRadar.scheduleDeployment] java.io.FileNotFoundException: /store/tmp/status/addhost.txt (Permission denied)
127.0.0.1 [tomcat.tomcat] [xxxxxxxx (5985) /console/JSON-RPC/QRadar.scheduleDeployment QRadar.scheduleDeployment] java.io.FileNotFoundException: /store/tmp/forensics.yar (Permission denied)
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtNAAQ","label":"Deployment"}],"ARM Case Number":"TS012772811","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
29 August 2023
UID
ibm17001779