Troubleshooting
Problem
When a new appliance is deployed from the Google Cloud Marketplace, administrators can run into an issue where the installation setup process fails due to a missing symlink.
Symptom
Administrators who run sudo /root/setup_mh <appliance_type_id> encounter the following error message:
"The file or folder doesn't exist"
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtNAAQ","label":"Deployment"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
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Document Information
Modified date:
09 June 2023
UID
ibm16998803