IBM Support

QRadar: Application migration fails with different errors

Troubleshooting


Problem

The migration of applications from console to App Host results in failure to migrate, and failure to roll back apps to Console, with error message:
"Error Code (33806): There was a problem stopping apps on source host [Unable to stop all apps.]"

Symptom

The following errors are displayed while migrating applications from console to App Host:
  • From the web UI > Admin System and License ManagementClick to change where apps are run > App Host, produces error:
    "Error Code (33806): There was a problem stopping apps on source host [Unable to stop all apps.]"
    image-20230526122749-4
  • The following error message is displayed in System and License Management:
    "An error occured while migrating apps and migration has been stopped. (..)"
    "Rollback to apphost was attempted but encountered a problem [33809: there was a problem starting apps on target host [Unable to sync service on host (..)"
    image-20230526122625-3

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
26 May 2023

UID

ibm16997533