Troubleshooting
Problem
All DataStage and Information Server clients log in attempts fail due to a server error. The corresponding WebSphere log shows the following error during login attempts:
" Unexpected runtime error: Unhandled type 2011 for column 23"
This problem can occur after installing Fix Pack 3 for Information Server 11.7.1.
" Unexpected runtime error: Unhandled type 2011 for column 23"
This problem can occur after installing Fix Pack 3 for Information Server 11.7.1.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSZJPZ","label":"IBM InfoSphere Information Server"},"ARM Category":[{"code":"a8m0z000000GmyeAAC","label":"DataStage-\u003EDataStage Designer Client-\u003ELogin Errors"},{"code":"a8m500000008XHSAA2","label":"Web Console for Information Server-\u003ELogin Issues"}],"ARM Case Number":"TS012989310","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"11.7.1"}]
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Document Information
Modified date:
25 April 2025
UID
ibm16991167