Troubleshooting
Problem
Unable to download the navigator app after logging in to Maximo Mobile
Symptom
STEPS:
1) Install Maximo Mobile from Google play store app
2) Enter URL
3) Click Log In
RESULTS: On the Setting up page, navigator shows “Setting up (0%)”
Download error "An error occurred during the data download. View the log for more information. The app does not exist"
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m50000000CbH1AAK","label":"Mobility"}],"ARM Case Number":"TS012963064","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
11 May 2023
UID
ibm16989609