IBM Support

Windows STAP installation fails due to STAP installation directory not being empty

Troubleshooting


Problem

From GIM.log
Startup: Starting configuration of Windows S-TAP 11.3.0.159
Options: -UNATTENDED
Options: -INSTALLPATH c:\Program Files (x86)\Guardium Installation Manager
Options: -INSTALLERLOGPATH c:
InstallPath: Install path is valid checking if empty
InstallPath: User supplied non empty path c:\Program Files(x86)\Guardium Installation Manager installing to: c:\Program Files(x86)\Guardium Installation Manager\IBM\Windows S-TAP
InstallPath: Final install path c:\Program Files(x86)\Guardium Installation Manager\IBM\Windows S-TAP is not empty aborting the install
Finish: SETUP ABORTED

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0IAAS","label":"STAP"}],"ARM Case Number":"TS012644477","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
03 May 2023

UID

ibm16988151