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IBM MQ – Technote on JMS MustGather and Deadlock Analysis

Question & Answer


Question

This document intends to consolidate the data to be captured from customer when they come across JMS errors. In most of the cases, the below information would be helpful for us to come to a conclusion to find the cause of the issue.

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"ARM Category":[{"code":"a8m3p000000PCH0AAO","label":"Administration"}],"ARM Case Number":"TS012685208","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSKM59","label":"IBM MQ for HPE NonStop"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

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Document Information

Modified date:
28 April 2025

UID

ibm16985853