Troubleshooting
Problem
Adjusting the CC_java.security in conf directory of Control Center to remove insecure ciphers from being used breaks the connection to the monitored B2B server.
jdk.tls.disabledAlgorithms=SSLv3, TLSv1, TLSv1.1, RC4, DES, DSA, MD5, DH, ECDH, MD5withRSA, DH keySize < 1024, DESede, \
EC keySize < 224, 3DES_EDE_CBC, anon, NULL, DES_CBC, \
SSL_RSA_WITH_AES_128_CBC_SHA, \
SSL_RSA_WITH_AES_128_CBC_SHA256, \
SSL_RSA_WITH_AES_128_GCM_SHA256, \
SSL_RSA_WITH_AES_256_CBC_SHA, \
SSL_RSA_WITH_AES_256_CBC_SHA256, \
SSL_RSA_WITH_AES_256_GCM_SHA384
EC keySize < 224, 3DES_EDE_CBC, anon, NULL, DES_CBC, \
SSL_RSA_WITH_AES_128_CBC_SHA, \
SSL_RSA_WITH_AES_128_CBC_SHA256, \
SSL_RSA_WITH_AES_128_GCM_SHA256, \
SSL_RSA_WITH_AES_256_CBC_SHA, \
SSL_RSA_WITH_AES_256_CBC_SHA256, \
SSL_RSA_WITH_AES_256_GCM_SHA384
Symptom
Showing the following error in the logs
No appropriate protocol (protocol is disabled or cipher suites are inappropriate)
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSJC3O","label":"IBM Sterling Control Center Monitor"},"ARM Category":[{"code":"a8m0z000000cwVyAAI","label":"ENGINE"}],"ARM Case Number":"TS011987682","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.0;6.2.1;6.3.0"},{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNG8A","label":"IBM Sterling Control Center Director"},"ARM Category":[{"code":"a8m0z000000cwVyAAI","label":"ENGINE"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.0;6.2.1;6.3.0"}]
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Document Information
Modified date:
30 March 2023
UID
ibm16967331