APAR status
Closed as program error.
Error description
In a W2K19-Citrix session, customer is having problem that usually only one or two of the three generated WS-files can be started correctly, but the first started session never works. Upon checking the INI file provided, the negative value in INI file seems causing the issue. Need to check how PCOM handles the LastExitView string when the multiple monitor environment changes and we cannot initialize the window frame to the last used location.
Local fix
Fix was created under version PComm v1402-x86 MLS pack
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Personal Communication Users * **************************************************************** * PROBLEM DESCRIPTION: * * PComm session failed to launch when "LastExitView" x & y * * value is negative. * **************************************************************** * RECOMMENDATION: * **************************************************************** This issue occurs due to external monitor attached with machine while saving the session file. When launching the session file again, if external monitor is not available PCOMM is unable to recognize the x & y co-ordinate and could not launch the session.
Problem conclusion
PCSVIEW.DLL and PCSWS.EXE have been changed to handle the negative x & y co-ordinate. It will check for negative x & y value while launching the session, if the x or y value is negative it will reset x and y both values as 0 (Zero) and it will launch the session to the upper left corner of the primary monitor.
Temporary fix
Comments
APAR Information
APAR number
IT43408
Reported component name
PCOMM COMBO-ENG
Reported component ID
5639I7000
Reported release
E00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2023-03-22
Closed date
2023-04-26
Last modified date
2023-04-26
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Modules/Macros
PCSVIEW PCSWS
Fix information
Fixed component name
PCOMM COMBO-ENG
Fixed component ID
5639I7000
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSEQ5Y","label":"Personal Communications"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"E00","Line of Business":{"code":"LOB35","label":"Mainframe SW"}}]
Document Information
Modified date:
26 April 2023