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LCPK003I Open of steprc file (ckpt file) failed - The process cannot access the file because it is being used by another process.

Troubleshooting


Problem

Connect:Direct receiving the crash with error message LCPK003I

Symptom

LCPK003I Open of steprc file (ckpt file) failed - The process cannot access the file because it is being used by another process.  (32) (&FUNCTION=COPY,&ERRTEXT=The process cannot access the file because it is being used by another process.

,&ERRNO=32,&FILENAME=C:\Program Files\IBM\Connect Direct v6.1.0\Server\CKPT\SNODE\P0008621.002)|FDBK=13|STSD=0|TZDI=28800|MSST=Open of steprc file (ckpt file) failed - The process cannot access the file because it is being used by another process.

Note that if the anti-virus reports a threat within the Sterling Connect:Direct for Windows executable CDNT.EXE. This can result in the antivirus software blocking execution of the program and moving CDNT.exe to quarantine, thereby preventing the running of Connect:Direct.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRRVY","label":"IBM Sterling Connect:Direct for Microsoft Windows"},"ARM Category":[{"code":"a8m0z000000cwUZAAY","label":"ABEND"}],"ARM Case Number":"TS012471145","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
03 January 2024

UID

ibm16966016

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