IBM Support

QE-DEF-0368 Unable to decrypt user name and password credentials from the Content Store, when using Framework Manager.

Troubleshooting


Problem

Cognos configuration for Framework Manager saves successfully with no errors. After logging into the Framework Manager application and attempting a data source wizard or testing a query subject, an error is incurred.
QE-DEF-0368 Unable to decrypt user name and password credentials from the Content Store.

Document Location

Worldwide

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Document Information

Modified date:
15 January 2026

UID

ibm16965836