IBM Support

Track secondary SIM information in Device Summary

Release Notes


Abstract

iOS models that support dual SIMs now report secondary SIM details to the MaaS360 Portal. In the previous releases, MaaS360 displayed only primary SIM details of iOS devices that used a physical nano-SIM.

Content

With this support, administrators can view secondary SIM details in the MaaS360 Portal and easily filter devices in their organization using the secondary SIM information such as Phone Number, ICCID, and IMEI.

The primary and secondary SIM details are displayed in the following path: Devices > Inventory > View > Summary > Network Information.

Primary SIM Details: MaaS360 also adds the following fields in the Network & Primary SIM Details section:

  • EID
  • Is Voice Preferred
  • Is Data Preferred

Secondary SIM Details: MaaS360 displays the secondary SIM information in this section.

Note: If users activate an eSIM and leave the physical SIM tray empty, MaaS360 displays eSIM details in the Secondary SIM Details section.

iOS DUAL SIM

Advanced Search

Administrators can use advanced search to filter iOS devices based on secondary SIM phone number and ICCID.

Follow these steps to filter devices in the organization that use a dual SIM:

  1. From the MaaS360 Portal Home page, navigate to Devices > Advanced Search.
  2. Use the following condition:

    Network Information > Secondary SIM Phone Number (Apple) > Is Not Empty

    Network Information > Phone Number > Is Not Empty

    Dual SIM Phones

  3. Click Search.

Administrators can also use advanced search to filter iOS devices based on secondary SIM phone number and ICCID.

  • Network Information > Secondary SIM ICCID (Apple)
  • Network Information > Secondary SIM Phone Number (Apple)
Dual search Apple

[{"Type":"MASTER","Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYSXX","label":"IBM MaaS360"},"ARM Category":[{"code":"a8m0z000000070iAAA","label":"DEVICE INVENTORY"}],"Platform":[{"code":"PF014","label":"iOS"}],"Version":"All Versions"}]

Document Information

Modified date:
15 March 2023

UID

ibm16963654