IBM Support

Collecting MegaRAID logs and configuration information

Question & Answer


Question

How to collect MegaRAID logs and configuration information

Cause

If the Support Representative suspects a problem with the MegaRAID controller or internal DDM they may request the following information. This is only applicable to DD1 - DD5 and SM systems.

Answer

1) Collect the MegaRAID log files:

# cd /opt/ras/bin
# ./mrdump.sh

the script above creates the following files:
/opt/MegaRAID/MegaCli/MegaSAS.log
/opt/MegaRAID/MegaCli/CmdTool.log
/opt/MegaRAID/MegaCli/mrlog.log

2) Capture the current state of the RAID configuration:

# cd /opt/MegaRAID/MegaCli
# ./MegaCli64 -AdpAllInfo -aALL > megacli_AdpAllInfo_aALL.txt
# ./MegaCli64 -CfgDsply -aALL > megacli_CfgDsply_aALL.txt
# ./MegaCli64 -EncInfo -aALL > megacli_EncInfo_aALL.txt
# ./MegaCli64 -LDInfo -Lall -aALL > megacli_LDInfo_Lall_aALL.txt
# ./MegaCli64 -PDList -aALL > megacli_PDList_aALL.txt
# ./MegaCli64 -AdpBbuCmd -aALL > megacli_AdpBbuCmd_aALL.txt
# ./MegaCli64 -AdpGetProp BatWarnDsbl -a0 > megacli_AdpGetProp_BatWarnDsbl_a0.txt
# ./MegaCli64 -AdpGetProp BatWarnDsbl -a1 > megacli_AdpGetProp_BatWarnDsbl_a1.txt
# ./MegaCli64 -AdpEventLog -GetEvents -f lsi-events.log -a0 -nolog > megacli_AdpEventlog.txt
# ./MegaCli64 -FwTermLog -aAll > megacli_FwTermLog.txt

3) Tar and compress the log files and configuration information:

# cd /opt/MegaRAID
# tar -czvf MegaCli.tar.gz ./MegaCli

4) Upload the MegaCli.tar.gz file to Ecurep (http://www.ecurep.ibm.com/app/upload)

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Document Information

Modified date:
16 February 2022

UID

ssg1S1009148

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