Troubleshooting
Problem
Receive error: "BMXAA0029E - You are not authorized to perform this action for this record. Contact your system administrator to request changes to your authorization."
Symptom
1 Go to Users app
Create a user
Enter a password
Enter a default insert site
Go to Groups tab
Add ANYWHERE_ISSUES_RETURNS security group
2 Go to Security Groups application and create a group
Go to Sites tab, enter a site
Go to Applications tab
Filter for Inventory application
Grant Read and Save access
Grant Add/Modify Reservations option
Grant Current Balance option
3 Filter for Inventory Usage application
Grant New Inventory Usage, Read, Save Transaction access
Grant the following signature options:
- Issue and Return
- New Inventory Usage options
- Select Items
- Select Items for Return
- Select Reserved Items
- Change status to Complete
Save the record
Filter for Work Order Tracking application
Grant read only access
Go to Storerooms tab
Enter a site and storeroom
Go to Labor tab
Select Authorize Group for their own labor checkbox
Save the record
4 Log out of Maximo (Desktop)
5 Log in to Maximo Issues Returns application on a mobile device
Site is populated by default
Enter a storeroom
Click Issue Additional Items button
Enter an item
Click Search
Populate Issue To field
Enter a work order
Enter issue quantity
Click Complete
Document Location
Worldwide
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Document Information
Modified date:
02 March 2023
UID
ibm16958430