IBM Support

AIMgr - ChatOps certificate has expired

Troubleshooting


Problem

AIMgr installation is in ERROR state as ChatOps is reporting that the certificate expired

Symptom

The following error messages can be observed in the "chatops-orchestrator" log:
[2023-02-15 15:21:10,118] [ERROR] [aiokafka:444] Unable connect to node with id 0: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: certificate has expired (_ssl.c:1129)
[2023-02-15 15:21:10,118] [ERROR] [aiokafka:324] Unable to update metadata from [0]

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRS1M","label":"IBM Cloud Pak for Watson AIOps"},"ARM Category":[{"code":"a8m3p000000hAHuAAM","label":"Watson AIOps-\u003EAI Manager-\u003EChatOps"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
20 February 2023

UID

ibm16956950