Troubleshooting
Problem
AIMgr installation is in ERROR state as ChatOps is reporting that the certificate expired
Symptom
The following error messages can be observed in the "chatops-orchestrator" log:
[2023-02-15 15:21:10,118] [ERROR] [aiokafka:444] Unable connect to node with id 0: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: certificate has expired (_ssl.c:1129)
[2023-02-15 15:21:10,118] [ERROR] [aiokafka:324] Unable to update metadata from [0]
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRS1M","label":"IBM Cloud Pak for Watson AIOps"},"ARM Category":[{"code":"a8m3p000000hAHuAAM","label":"Watson AIOps-\u003EAI Manager-\u003EChatOps"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
20 February 2023
UID
ibm16956950