IT43135: FAILING PROBE IMPACTS DATA COLLECTION FOR OTHER TENANTS

APAR status

• Closed as program error.

Error description

• Probe failures related to data collection for one specific
  device on prod_iblock_010 affects the infrastructure and causes
  data collection problems for other tenants.
  

Local fix

• None.   Temporarily stopped data collection for problematic
  device.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users on prod_iblock_010 monitoring     *
  * storage devices                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * Probe failures related to data collection for one specific   *
  * device on prod_iblock_010 affects the infrastructure and     *
  * causes data collection problems for other tenants.           *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q23   [ 54X-IBM-SI ]
  ( release target 1Q 2023 / February )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels