IT43133: TASK EXPIRED - NO PERFORMANCE DATA AVAILABLE FOR SOME STORAGE DEVICES

APAR status

• Closed as program error.

Error description

• After a period of time collecting performance data, data
  collection began timing out on some of the storage devices and
  no more performance data was collected.  Restarting the data
  collection and the data collectors did not change anything.  The
  data collection and performance monitor status showed Task
  Expired.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Storage Insights users collecting performance data on    *
  * storage device                                               *
  *                                                              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * In Storage Insights, after a period of time collecting       *
  * performance                                                  *
  * data, the data collection may begin timing out on some of    *
  * the                                                          *
  * storage devices and no further performance data gets         *
  * collected.                                                   *
  *                                                              *
  * Restarting the data collection and the data collectors did   *
  * not change                                                   *
  * anything.  The data collection and performance monitor       *
  * status                                                       *
  * showed Task Expired.                                         *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is targeted for the following release:
  
  IBM Storage Insights 1Q23   [ 54X-IBM-SI ]
  ( release target 1Q 2023 / March )
  
  The target dates for future releases do not represent a formal
  commitment by IBM. The dates are subject to change without
  notice.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  STORAGE INSIGHT

• Fixed component ID

  5608TPCSI

Applicable component levels