Troubleshooting
Problem
The following message is displayed in a web browser when any user is trying to connect to Planning Analytics Workspace:
"Planning Analytics Workspace is unavailable. Try again in a few minutes"
Symptom
List the container states by using the following command in Powershell:
<PAW_path>/scripts/paw.ps1 ps
In that list:
-All containers are "Up" (except couchdb-init, which ends itself after it initialized couchdb. Let's ignore this one)
-The bss-init container, which initializes bss, is still in "Up" state too, even after several minutes. The bss-init must end before Planning Analytics Workspace can be available.
Document Location
Worldwide
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Document Information
Modified date:
09 May 2025
UID
ibm16857667