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SOAR: All deployed applications stop functioning after renaming an Organization

Troubleshooting


Problem

Changing an Organization name causes all deployed applications to stop functioning.

Symptom

In the app.logs, after an Organization name is changed, receive error:
Exception: The user is not a member of the specified organization Soar43-1

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSA230","label":"IBM Security QRadar SOAR"},"ARM Category":[{"code":"a8m0z0000001jTpAAI","label":"Integrations-\u003EAppHost"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
06 February 2023

UID

ibm16857279