IBM Support

SOAR: Unable to create a previously delete Artifact Type

Troubleshooting


Problem

Error displayed creating a previously deleted artifact type at Customization Settings > Artifact Types in the IBM Security QRadar Security Orchestration, Automation, and Response (SOAR) server UI:
"API name has been used before. Please use a different name."

Symptom

Error creating an already deleted Artifact Type
 
Adding Artifact type

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSA230","label":"IBM Security QRadar SOAR"},"ARM Category":[{"code":"a8m0z000000cwRVAAY","label":"Resilient Core-\u003EArtifacts"}],"ARM Case Number":"TS011485241","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

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Document Information

Modified date:
31 January 2023

UID

ibm16857269