Troubleshooting
Problem
This bug affects 10.0.5.2 GA Only.
For 2DCHA on any form factor, when the portal CR names are different in each DC, the portal-db certificate does not have all the necessary DNS names inside it and so the portal sites do not work after failover.
When trying to access the portal sites, after a failover, the following error message is shown in the browser:
When trying to access the portal sites, after a failover, the following error message is shown in the browser:
'The website encountered an unexpected error. Please try again later.'
APAR number for this issue: LI82863, which is fixed in v10.0.5.2-ifix1 and is also targeted for an upcoming fixpack v10.0.5.3.Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"ARM Category":[{"code":"a8m50000000Ce9QAAS","label":"API Connect-\u003EDeveloper Portal (MM)"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0.5"}]
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Document Information
Modified date:
01 February 2023
UID
ibm16855787