Troubleshooting
Problem
After creating a new namespace, when attempting to login, the new namespace is not visible or there's no namespace selection.
Symptom
[cognosserver.log]
2023-01-01T00:00:00.000+1100 ERROR com.ibm.bi.config.external.flipper.FlipperREST [Default Executor-thread-114] ql2GyC4vvw9sv4qdqMG4ClG2hyqwdv48jGyvGwsw ql2GyC4vvw9sv4qdqMG4ClG2hyqwdv48jGyvGwsw NA 0.0.0.0 57649 LoginUser-149614924 NA /v1/configuration/namespaces/trust/AAA config-service 45004 with exception
javax.net.ssl.SSLPeerUnverifiedException: Certificate for <hostname> doesn't match any of the subject alternative names: [hostname.domain.com, 0.0.0.0]
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m50000000Cl3zAAC","label":"Administration"}],"ARM Case Number":"TS011553923","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.1.7"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
15 January 2026
UID
ibm16855575