Troubleshooting
Problem
[ ERROR ] Call to IdP failed to get identity. Status 400
Error: interaction_required
Error description: AADSTS50076: Due to a configuration change made by your administrator, or because you moved to a new location, you must use multi-factor authentication to access '00000003-0000-0000-c000-000000000000'.
Symptom
The exception is encountered in the logs when a user attempts to log in to Cognos Analytics with Azure namespace using MFA.
Document Location
Worldwide
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Document Information
Modified date:
15 January 2026
UID
ibm16855535