Troubleshooting
Problem
Fail to access mailbox contents from a mailbox under Download section within IBM myFileGateway2.0 UI
Symptom
Hitting a Mailbox from Download section is throwing error (shown in screenshot below)
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"ARM Category":[{"code":"a8m50000000CjsrAAC","label":"Sterling File Gateway-\u003EMyFileGateway"}],"ARM Case Number":"TS011387729","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.1.0;6.1.1;6.1.2"}]
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Document Information
Modified date:
13 January 2023
UID
ibm16855369