IBM Support

IJ44288: VNIC BACKING DEVICE GOES INTO DEAD STATE AFTER FIRMWARE UPDATE APPLIES TO AIX 7200-05

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APAR status

  • Closed as program error.

Error description

  • The adapter goes to DEAD right at the point of recovery
    completing.
    
    ...
    ...
    4779 MLXCENT_DEAD_EXIT 2022-11-07
    10:55:07.000 S PERM ent1 Dead exit
    4778 MLXCENT_DEAD_ENTRY 2022-11-07
    10:55:07.000 S PERM ent1 Dead entry
    4775 MLXCENT_DEAD_REQ 2022-11-07
    10:55:07.000 S PERM ent1 Dead request
    4774 MLXCENT_SW_ERR         2022-11-07
    10:55:07.000 S PERM ent1 Software error
    4771 MLXCENT_EEH_EXIT 2022-11-07
    10:55:06.000 H TEMP ent1 EEH recovery exit
    4768 MLXCENT_EEH_ENTRY 2022-11-07
    10:55:05.000 H TEMP ent1 EEH recovery entry
    4764 MLXCENT_EEH_DETECT 2022-11-07
    10:54:40.000 H TEMP ent1 EEH freeze detected
    ...
    ...
    .
    

Local fix

Problem summary

  • Mellanox network adapter in VF mode goes to DEAD state after
    system firmware update.
    

Problem conclusion

  • Adapters capabilities will be reset, queried and set again
    after firmware update.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ44288

  • Reported component name

    VIRTUAL I/O SER

  • Reported component ID

    5765G3400

  • Reported release

    310

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-11-16

  • Closed date

    2022-11-25

  • Last modified date

    2023-11-13

Fix information

  • Fixed component name

    VIRTUAL I/O SER

  • Fixed component ID

    5765G3400

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SUNSET","label":"PRODUCT REMOVED"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"310","Line of Business":{"code":"LOB57","label":"Power"}}]

Document Information

Modified date:
14 November 2023