IBM Support

Configuration task “Configure Case Management Object Stores” hangs due to transaction timeouts in Microsoft SQL Database Server

Troubleshooting


Problem

In the following IBM Business Automation Workflow upgrade procedure (see step 24), administrator is required to run Case Management configuration tasks to complete system upgrade:
 

Configuration task "Configure Case Management Object Stores” is very much dependent on underlying Content Manager performance as it installs the case management add-ons for the case management design and target object stores. 

Symptom

Administrator triggers the task execution and it hangs for several minutes with no response.

Document Location

Worldwide

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Document Information

Modified date:
28 December 2022

UID

ibm16851907