IBM Support

QRadar: Troubleshooting RX packet dropped error notifications

Troubleshooting


Problem

QRadar Administrators receive system notifications regarding RX packets dropped.

Symptom

The trace of the issue can be found in the qradar.log file:
[hostcontext.hostcontext] [Thread-216] com.q1labs.hostcontext.sar.SarSentinel: [WARN] [NOT:0150124100][x.x.x.x/- -] [-/- -]
Dropped receive packets on interface ens192 has an average of 1.04 over the past 5 intervals, and has exceeded the configured threshold of 1.0. 
To resolve: Contact your system administrator. If your system continues to exhibit this behavior, contact Customer Support.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSV4BL","label":"IBM QRadar"},"ARM Category":[{"code":"a8m0z000000cwtcAAA","label":"Hardware"},{"code":"a8m0z000000cwtiAAA","label":"Performance"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"},{"Product":{"code":"SSTZMA","label":"QRadar Appliance Hardware"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
14 February 2023

UID

ibm16851361