IBM Support

QRadar: How to verify data sent from an Event Collector is processed

Troubleshooting


Problem

Verifying that data is being sent from an Event Collector is helpful in the following use-cases:
  • To ensure that the event data from the specific Event Collector is processed continuously  
  • To identify any potential network connectivity issues between Event Collector and the Event Processor (or Console)
  • To find any potential gaps within event data flow
  • To detect any system malfunction on the Event Collector side (for instance system or hardware issues)

Symptom

If you experience these symptoms, the Event Collector might be failing to send data:
  • The QRadar Log Source Management app reports that some of the Log Sources are the error state
  • Search results depict event gaps
  • Event Collector intermittently display status Unknown

Document Location

Worldwide

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Document Information

Modified date:
03 April 2023

UID

ibm16848271