IBM Support

LI82745: LINKS IN E-MAIL NOTIFICATION (SUBSCRIPTION APPROVAL WORKFLOW) FOR PORTAL USERS NOT WORKING

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APAR status

  • Closed as program error.

Error description

  • Reproduction steps if applicable
    
    a.create c-org which needs approval.
    
    b.create a api and product.
    
    c.create oidc register and configure catalog etc to use this.
    
    d.Create a portal account using the register.
    
    e.Now login to the portal using this user and try subscribe
    api/product it will send you email.
    
    f.rest steps are mentioned in the problem description itself. (
    I am repeating it here)
    
    The behavior is:
    
    1. If the user has logged out of the portal and invokes the
    link, he is redirected to the login page. After login the user
    is still on the start page and not redirected to the
    Application.
    2. If the user is logged-in, but a different cOrg is active, the
    user gets "Error 404 page not found"
    3. If the user is logged-in and the cOrg of the app is selected,
    the link can be invoked successfully.
    So still the User is not being forwarded to the application, the
    link is pointing to. The Problem exists if the user is not
    already logged-in and if he is logged in but a different
    consumer organisation is selected.
    

Local fix

Problem summary

  • When users tried to access the portal via an email link, logging
    in with OIDC would redirect them to the homepage instead of the
    linked page.
    

Problem conclusion

  • Users are now redirected correctly after logging in with OIDC.
    Fix targeted at 10.0.1.9, 10.0.5.1, 2018.4.1.21
    

Temporary fix

Comments

APAR Information

  • APAR number

    LI82745

  • Reported component name

    API CONNECT ENT

  • Reported component ID

    5725Z2201

  • Reported release

    A0X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2022-09-08

  • Closed date

    2022-12-12

  • Last modified date

    2022-12-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    API CONNECT ENT

  • Fixed component ID

    5725Z2201

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSMNED","label":"IBM API Connect"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A0X","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
13 December 2022