Troubleshooting
Problem
When you are trying to launch the IBM Installation Manager GUI on a linux platform using the command:
./IBMIM
you receive the following error :
PuTTY X11 proxy: Authorisation not recognised
IBMIM: Cannot open display:
PuTTY X11 proxy: Authorisation not recognised
IBMIM: Cannot open display:
PuTTY X11 proxy: Authorisation not recognised
00:00.96 ERROR [main] org.eclipse.osgi.internal.log.ExtendedLogReaderServiceFact ory safeLogged
Application error
org.eclipse.swt.SWTError: No more handles [gtk_init_check() failed]
at org.eclipse.swt.SWT.error(SWT.java:4559)
IBMIM: Cannot open display:
PuTTY X11 proxy: Authorisation not recognised
IBMIM: Cannot open display:
PuTTY X11 proxy: Authorisation not recognised
00:00.96 ERROR [main] org.eclipse.osgi.internal.log.ExtendedLogReaderServiceFact ory safeLogged
Application error
org.eclipse.swt.SWTError: No more handles [gtk_init_check() failed]
at org.eclipse.swt.SWT.error(SWT.java:4559)
Symptom
You are unable to launch the GUI on puTTY and error messages keep getting generated.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"ARM Category":[{"code":"a8m50000000Cjq0AAC","label":"Installation"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
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Document Information
Modified date:
24 November 2023
UID
ibm16847307