Troubleshooting
Problem
Nightly backups fail to run when a remote mount is not reachable or not readable.
Warning: If you use NFS or a Windows share for offboard storage, your system can lock and cause an outage. This practice is not supported by IBM QRadar. If you choose to use NFS anyway, NFS can be used only for daily backup data, such as the /store/backup directory. You cannot use NFS for storing active data, which includes the PostgreSQL and ariel databases. If you do use NFS, it might cause database corruption or performance issues.
Warning: If you use NFS or a Windows share for offboard storage, your system can lock and cause an outage. This practice is not supported by IBM QRadar. If you choose to use NFS anyway, NFS can be used only for daily backup data, such as the /store/backup directory. You cannot use NFS for storing active data, which includes the PostgreSQL and ariel databases. If you do use NFS, it might cause database corruption or performance issues.
Symptom
A system notification is received for "Unable to execute backup request" on the affected managed host.
Document Location
Worldwide
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Document Information
Modified date:
30 November 2022
UID
ibm16841513