Troubleshooting
Problem
Data Synchronization App UI reports a paired hosts synchronization status of "Error" and the following error repeating in /var/log/qradar/qdr/qdr.log:
[SEVERE ] Disaster Recovery: ArielSync Rsync command failed.
: /store/ariel/events/records/2022/11/21/18 SSH connection Error Code: 255
Symptom
The Data Synchronization Status column in the UI reports an Error for one or more paired hosts:
Accessing the History tab for the pair shows a list of data synchronization failures:
Document Location
Worldwide
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Document Information
Modified date:
30 November 2022
UID
ibm16840879