Troubleshooting
Problem
Selecting the Preview option from within an opened Automation Document Processing application causes Server Error to be displayed after one minute or longer. If you are previewing the application from a location other than the opened application, the page waits indefinitely, and no error is displayed.
Symptom
Preview can be started from several locations. Some locations show Network Error instead of Server Error.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS2JQC","label":"IBM Cloud Pak for Automation"},"ARM Category":[{"code":"a8m3p000000hAKPAA2","label":"Operate-\u003EADP Install\\Upgrade\\Setup"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
29 August 2023
UID
ibm16840379