Troubleshooting
Problem
This document explains that a reboot or restart pending message may appear during installation of IBM i Access Windows package
Resolving The Problem
This document explains that a reboot or restart pending message may appear during installation of the IBM i Access Windows package.
When installing the IBM i Access Windows package, a Reboot pending message may appear resulting in the installation being aborted. Rebooting the PC has no effect on the message.
When this occurs, you should check the following registry path:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
The installation should continue.
When installing the IBM i Access Windows package, a Reboot pending message may appear resulting in the installation being aborted. Rebooting the PC has no effect on the message.
When this occurs, you should check the following registry path:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager
| 1. | Look for the following key: PendingFileRenameOperations |
| 2. | Right-click -> Rename. |
| 3. | Add a prefix ### and press Enter. |
| 4. | Close regedit and attempt the installation. Note: Make sure to go back and remove the ### prefix. |
[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"ARM Category":[{"code":"a8m0z0000000CTVAA2","label":"IBM i Access"}],"ARM Case Number":"","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"6.1.0;7.1.0;and future releases"}]
Historical Number
650621828
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Document Information
Modified date:
23 January 2023
UID
nas8N1010695