IBM Support

Known Issue in Maximo Assist 8.6: Cannot extract knowledge from documents that include tables that don't have a border.

Troubleshooting


Problem

When you use the Diagnosis function, you can not extract knowledge from documents that include tables that don't have a border.

Symptom

When you select a document that includes tables that don't have a border, you see the error: Failed to parse the PDF. The related extract table area API returns status code 500 and the message: Internal Error.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000F83HAAS","label":"Maximo Application Suite-\u003EMAS Applications-\u003EAssist"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.9.0"}]

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Document Information

Modified date:
22 November 2022

UID

ibm16839097

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