Troubleshooting
Problem
When Manage's server bundle pods are starting up, database errors may appear in the Manage logs on duplicate keys when inserting a MAXLICPRODAPPS record.
Symptom
Error stack traces like these are in the Manage log:
20 Jan 2022 02:46:21:245 [ERROR] [mas22907a-masdev-ui-756f57c49-dch52] [] One or more values in the INSERT statement, UPDATE statement, or foreign key update caused by a DELETE statement are not valid because the primary key, unique constraint or unique index identified by "2" constrains table "MAXIMO.MAXLICPRODAPPS" from having duplicate values for the index key.. SQLCODE=-803, SQLSTATE=23505, DRIVER=4.29.24
com.ibm.db2.jcc.am.SqlIntegrityConstraintViolationException: One or more values in the INSERT statement, UPDATE statement, or foreign key update caused by a DELETE statement are not valid because the primary key, unique constraint or unique index identified by "2" constrains table "MAXIMO.MAXLICPRODAPPS" from having duplicate values for the index key.. SQLCODE=-803, SQLSTATE=23505, DRIVER=4.29.24
at com.ibm.db2.jcc.am.b7.a(b7.java:806)
at com.ibm.db2.jcc.am.b7.a(b7.java:66)
at com.ibm.db2.jcc.am.b7.a(b7.java:140)
at com.ibm.db2.jcc.am.k9.b(k9.java:2491)
at com.ibm.db2.jcc.am.k9.c(k9.java:2472)
at com.ibm.db2.jcc.t4.ab.n(ab.java:917)
at com.ibm.db2.jcc.t4.ab.a(ab.java:118)
at com.ibm.db2.jcc.t4.p.a(p.java:50)
at com.ibm.db2.jcc.t4.aw.b(aw.java:220)
at com.ibm.db2.jcc.am.k_.bm(k_.java:3632)
at com.ibm.db2.jcc.am.k_.a(k_.java:4677)
at com.ibm.db2.jcc.am.k_.b(k_.java:4215)
at com.ibm.db2.jcc.am.k_.be(k_.java:832)
at com.ibm.db2.jcc.am.k_.executeUpdate(k_.java:806)
at psdi.mbo.MboSet.insertMbo(MboSet.java:8353)
at psdi.mbo.MboSet.saveTransaction(MboSet.java:7749)
at psdi.txn.MXTransactionImpl.saveTransaction(MXTransactionImpl.java:221)
at psdi.txn.MXTransactionImpl.save(MXTransactionImpl.java:156)
at psdi.mbo.MboSet.save(MboSet.java:7553)
at psdi.mbo.MboSet.save(MboSet.java:7477)
at psdi.app.lictrack.MaxLicMonitorService.updateAppColumn(MaxLicMonitorService.java:1109)
at psdi.app.lictrack.MaxLicMonitorService.writeMaxLicProdApps(MaxLicMonitorService.java:983)
at psdi.app.lictrack.MaxLicMonitorService.init(MaxLicMonitorService.java:134)
at psdi.server.ServiceCoordinator.init(ServiceCoordinator.java:154)
at psdi.server.MXServer.init(MXServer.java:2724)
at psdi.server.MXServer.start(MXServer.java:3869)
at psdi.servlet.MAXIMOStartupServlet.init(MAXIMOStartupServlet.java:116)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:299)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.loadOnStartupCheck(ServletWrapper.java:1401)
at com.ibm.ws.webcontainer.webapp.WebApp.doLoadOnStartupActions(WebApp.java:1201)
at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinally(WebApp.java:1169)
at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:1067)
at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:6687)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApp(DynamicVirtualHost.java:470)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApplication(DynamicVirtualHost.java:465)
at com.ibm.ws.webcontainer.osgi.WebContainer.startWebApplication(WebContainer.java:1179)
at com.ibm.ws.webcontainer.osgi.WebContainer.access$100(WebContainer.java:110)
at com.ibm.ws.webcontainer.osgi.WebContainer$3.run(WebContainer.java:976)
at com.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.run(ExecutorServiceImpl.java:238)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522)
at java.util.concurrent.FutureTask.run(FutureTask.java:277)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.lang.Thread.run(Thread.java:825)
com.ibm.db2.jcc.am.SqlIntegrityConstraintViolationException: One or more values in the INSERT statement, UPDATE statement, or foreign key update caused by a DELETE statement are not valid because the primary key, unique constraint or unique index identified by "2" constrains table "MAXIMO.MAXLICPRODAPPS" from having duplicate values for the index key.. SQLCODE=-803, SQLSTATE=23505, DRIVER=4.29.24
at com.ibm.db2.jcc.am.b7.a(b7.java:806)
at com.ibm.db2.jcc.am.b7.a(b7.java:66)
at com.ibm.db2.jcc.am.b7.a(b7.java:140)
at com.ibm.db2.jcc.am.k9.b(k9.java:2491)
at com.ibm.db2.jcc.am.k9.c(k9.java:2472)
at com.ibm.db2.jcc.t4.ab.n(ab.java:917)
at com.ibm.db2.jcc.t4.ab.a(ab.java:118)
at com.ibm.db2.jcc.t4.p.a(p.java:50)
at com.ibm.db2.jcc.t4.aw.b(aw.java:220)
at com.ibm.db2.jcc.am.k_.bm(k_.java:3632)
at com.ibm.db2.jcc.am.k_.a(k_.java:4677)
at com.ibm.db2.jcc.am.k_.b(k_.java:4215)
at com.ibm.db2.jcc.am.k_.be(k_.java:832)
at com.ibm.db2.jcc.am.k_.executeUpdate(k_.java:806)
at psdi.mbo.MboSet.insertMbo(MboSet.java:8353)
at psdi.mbo.MboSet.saveTransaction(MboSet.java:7749)
at psdi.txn.MXTransactionImpl.saveTransaction(MXTransactionImpl.java:221)
at psdi.txn.MXTransactionImpl.save(MXTransactionImpl.java:156)
at psdi.mbo.MboSet.save(MboSet.java:7553)
at psdi.mbo.MboSet.save(MboSet.java:7477)
at psdi.app.lictrack.MaxLicMonitorService.updateAppColumn(MaxLicMonitorService.java:1109)
at psdi.app.lictrack.MaxLicMonitorService.writeMaxLicProdApps(MaxLicMonitorService.java:983)
at psdi.app.lictrack.MaxLicMonitorService.init(MaxLicMonitorService.java:134)
at psdi.server.ServiceCoordinator.init(ServiceCoordinator.java:154)
at psdi.server.MXServer.init(MXServer.java:2724)
at psdi.server.MXServer.start(MXServer.java:3869)
at psdi.servlet.MAXIMOStartupServlet.init(MAXIMOStartupServlet.java:116)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:299)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.loadOnStartupCheck(ServletWrapper.java:1401)
at com.ibm.ws.webcontainer.webapp.WebApp.doLoadOnStartupActions(WebApp.java:1201)
at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinally(WebApp.java:1169)
at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:1067)
at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:6687)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApp(DynamicVirtualHost.java:470)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApplication(DynamicVirtualHost.java:465)
at com.ibm.ws.webcontainer.osgi.WebContainer.startWebApplication(WebContainer.java:1179)
at com.ibm.ws.webcontainer.osgi.WebContainer.access$100(WebContainer.java:110)
at com.ibm.ws.webcontainer.osgi.WebContainer$3.run(WebContainer.java:976)
at com.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.run(ExecutorServiceImpl.java:238)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522)
at java.util.concurrent.FutureTask.run(FutureTask.java:277)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.lang.Thread.run(Thread.java:825)
20 Jan 2022 02:46:21:253 [ERROR] [mas22907a-masdev-ui-756f57c49-dch52] [] BMXAA4211E - Database error number -803 has occurred when operating on MAXLICPRODAPPS : =PLUSGRSK =OILGAS. Report the error to the owner of the deployment.
psdi.util.MXSystemException: BMXAA4211E - Database error number -803 has occurred when operating on MAXLICPRODAPPS : =PLUSGRSK =OILGAS. Report the error to the owner of the deployment.
at psdi.mbo.MboSet.saveTransaction(MboSet.java:7776)
at psdi.txn.MXTransactionImpl.saveTransaction(MXTransactionImpl.java:221)
at psdi.txn.MXTransactionImpl.save(MXTransactionImpl.java:156)
at psdi.mbo.MboSet.save(MboSet.java:7553)
at psdi.mbo.MboSet.save(MboSet.java:7477)
at psdi.app.lictrack.MaxLicMonitorService.updateAppColumn(MaxLicMonitorService.java:1109)
at psdi.app.lictrack.MaxLicMonitorService.writeMaxLicProdApps(MaxLicMonitorService.java:983)
at psdi.app.lictrack.MaxLicMonitorService.init(MaxLicMonitorService.java:134)
at psdi.server.ServiceCoordinator.init(ServiceCoordinator.java:154)
at psdi.server.MXServer.init(MXServer.java:2724)
at psdi.server.MXServer.start(MXServer.java:3869)
at psdi.servlet.MAXIMOStartupServlet.init(MAXIMOStartupServlet.java:116)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:299)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.loadOnStartupCheck(ServletWrapper.java:1401)
at com.ibm.ws.webcontainer.webapp.WebApp.doLoadOnStartupActions(WebApp.java:1201)
at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinally(WebApp.java:1169)
at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:1067)
at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:6687)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApp(DynamicVirtualHost.java:470)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApplication(DynamicVirtualHost.java:465)
at com.ibm.ws.webcontainer.osgi.WebContainer.startWebApplication(WebContainer.java:1179)
at com.ibm.ws.webcontainer.osgi.WebContainer.access$100(WebContainer.java:110)
at com.ibm.ws.webcontainer.osgi.WebContainer$3.run(WebContainer.java:976)
at com.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.run(ExecutorServiceImpl.java:238)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522)
at java.util.concurrent.FutureTask.run(FutureTask.java:277)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.lang.Thread.run(Thread.java:825)
20 Jan 2022 02:46:21:255 [WARN] [mas22907a-masdev-ui-756f57c49-dch52] [] ==>> MaxLicMonitorService.writeMaxLicProdApps(): error BMXAA4211E - Database error number -803 has occurred when operating on MAXLICPRODAPPS : =PLUSGRSK =OILGAS. Report the error to the owner of the deployment. is ignored.
psdi.util.MXSystemException: BMXAA4211E - Database error number -803 has occurred when operating on MAXLICPRODAPPS : =PLUSGRSK =OILGAS. Report the error to the owner of the deployment.
at psdi.mbo.MboSet.saveTransaction(MboSet.java:7776)
at psdi.txn.MXTransactionImpl.saveTransaction(MXTransactionImpl.java:221)
at psdi.txn.MXTransactionImpl.save(MXTransactionImpl.java:156)
at psdi.mbo.MboSet.save(MboSet.java:7553)
at psdi.mbo.MboSet.save(MboSet.java:7477)
at psdi.app.lictrack.MaxLicMonitorService.updateAppColumn(MaxLicMonitorService.java:1109)
at psdi.app.lictrack.MaxLicMonitorService.writeMaxLicProdApps(MaxLicMonitorService.java:983)
at psdi.app.lictrack.MaxLicMonitorService.init(MaxLicMonitorService.java:134)
at psdi.server.ServiceCoordinator.init(ServiceCoordinator.java:154)
at psdi.server.MXServer.init(MXServer.java:2724)
at psdi.server.MXServer.start(MXServer.java:3869)
at psdi.servlet.MAXIMOStartupServlet.init(MAXIMOStartupServlet.java:116)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.init(ServletWrapper.java:299)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.loadOnStartupCheck(ServletWrapper.java:1401)
at com.ibm.ws.webcontainer.webapp.WebApp.doLoadOnStartupActions(WebApp.java:1201)
at com.ibm.ws.webcontainer.webapp.WebApp.commonInitializationFinally(WebApp.java:1169)
at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:1067)
at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:6687)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApp(DynamicVirtualHost.java:470)
at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApplication(DynamicVirtualHost.java:465)
at com.ibm.ws.webcontainer.osgi.WebContainer.startWebApplication(WebContainer.java:1179)
at com.ibm.ws.webcontainer.osgi.WebContainer.access$100(WebContainer.java:110)
at com.ibm.ws.webcontainer.osgi.WebContainer$3.run(WebContainer.java:976)
at com.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.run(ExecutorServiceImpl.java:238)
at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522)
at java.util.concurrent.FutureTask.run(FutureTask.java:277)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.lang.Thread.run(Thread.java:825)
20 Jan 2022 02:46:21:255 [WARN] [mas22907a-masdev-ui-756f57c49-dch52] [] ==>> MaxLicMonitorService.writeMaxLicProdApps(): error BMXAA4211E - Database error number -803 has occurred when operating on MAXLICPRODAPPS : =PLUSGRSK =OILGAS. Report the error to the owner of the deployment. is ignored.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m50000000CbOcAAK","label":"General-\u003EMaximo Base"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.7.0"}]
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Document Information
Modified date:
15 November 2022
UID
ibm16838725