Troubleshooting
Problem
This document describes the process of downloading an IBM Resave or I_BASE image from the Entitled Software Support Web site.
Resolving The Problem
This document describes the process of downloading an IBM Resave or I_BASE image from the Entitled Software Support Web site.
To download the latest Licensed Internal Code (LIC) resave, go to the Entitled Software Support (ESS) Web site and download it as follows:
To download the latest Licensed Internal Code (LIC) resave, go to the Entitled Software Support (ESS) Web site and download it as follows:
2. Sign in with your IBM id and password.
3. Select "My entitled software"

4. If you need to register your customer number, select "registered" link, otherwise select "Software Downloads"


5. From the drop-down:
- Customers: Select your customer
- Category: Select "IBM i"
- Group: Select the Operating System release, and click on the magnifying glass icon.

5. Select "5770-SS1 IBM i" and click continue:

6. Confirm language groups and click continue

7. Select "packages" next to Licensed Mach. Code vxx.xx.xx,ENU.DVD, select
I_BASE_01_Licensed Machine_code_RS_7xx-x, then click "continue".

NOTE: If you want this to be in USB format, select the following:

8. Select "I agree"

9. Select the method of Download, in this example the selection is "Download using your browser (HTTPS)"

10. Click on the down arrow to download to your PC.

Note: This image will need to be unzipped before downloading to your IFS, or burning to an image catalog.
Information on how to create a DVD:
Note: If any assistance is needed, contact the License Key Center. For contact information for the Electronic Software Support Web site, go to https://www-05.ibm.com/servers/eserver/ess/OpenServlet.wss, and select Contacts from the left panel. Or call 1-800-446-8989.
Note: For additional information, refer to the following link: IBM i Resaves
[{"Type":"MASTER","Line of Business":{"code":"LOB68","label":"Power HW"},"Business Unit":{"code":"BU070","label":"IBM Infrastructure"},"Product":{"code":"SWG60","label":"IBM i"},"ARM Category":[{"code":"a8m0z0000000CGRAA2","label":"Electronic Service Agent"}],"ARM Case Number":"","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"7.3.0;7.4.0;7.5.0"}]
Historical Number
658363409
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Document Information
Modified date:
09 October 2024
UID
nas8N1010570