Troubleshooting
Problem
Resolving The Problem
This document covers sending in a Collection Services collection object type *MGTCOL to the IBM i Global Support Center.
System Performance Issues: Gathering Collection Services performance data.
Step 1: Checking, Configuring, and Starting Collection Services
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Step 2: Saving a Collection Services collection object to a Save File
Follow these steps to save the performance data collection object:
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Step 3: Instructions for Sending Data to IBM i Support
http://www-01.ibm.com/support/docview.wss?uid=nas8N1019224
The preferred data upload method is QMGTOOLS: FTP Data to IBM
http://www-01.ibm.com/support/docview.wss?uid=nas8N1010370
Step 4: Send in a system snapshot by using QMGTOOLS
http://www-01.ibm.com/support/docview.wss?uid=nas8N1010353
Historical Number
663541054
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Document Information
Modified date:
27 April 2021
UID
nas8N1010473