Troubleshooting
Problem
Upgrading from Cognos Analytics 11.0.x to Cognos Analytics 11.2.x on a Unix/Linux environment, an error is received after completing the product selections, and clicking "Install" on the "Pre-Installation Summary" screen.
Symptom
Error messages will be returned by the installer.
AIX example:
Linux example:
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m500000008d6yAAA","label":"Install-\u003EUpgrade\/Migrate"}],"ARM Case Number":"TS011008232","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"11.2.0;and future releases"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
15 January 2026
UID
ibm16831551