Troubleshooting
Problem
Administrators who try to restart an application by using the qappmanager utility can receive the error: "An error occurred while registering app instance with ID xxxx with QRadar".
Symptom
Users opening the applications in the user interface can see errors such as "404 page not found" or "Bad Gateway". The following screen capture shows the Log Source Management App not opening and requesting to be downloaded despite the application being already installed on the system.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwt3AAA","label":"QRadar Apps"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.4.0;and future releases"}]
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Document Information
Modified date:
11 November 2022
UID
ibm16829595