IBM Support

QRadar: How to use iteam_support.sh for general troubleshooting

How To


Summary

iteam_support.sh is a script that can assist users in general troubleshooting. You can confirm hashes of downloaded DSMs and protocols, troubleshoot performance degradation in the event pipeline, and identify what log source type generated an event based on a QID.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwsyAAA","label":"Admin Tasks"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
14 November 2022

UID

ibm16828839