Troubleshooting
Problem
Classic Query Mode (CQM) reports can intermittently fail with a number of different RSV-SRV-0040 errors when Cognos Analytics is running on AIX. For example:
RSV-SRV-0040 The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos_Business_Intelligence. CCLRuntimeError:1:Fatal: CCL-PLG-0001 Failed to load the pluggable shared library. Not enough space (/cognos_path/./bin/RSDevXls2007.cpi)
RSV-SRV-0040 An application error has occurred. Contact your Administrator. CCLOutOfMemoryError:0:Fatal:
Note: The above CCL-PLG-0001 error may reference different shared libraries depending on which libraries were being loaded at the time of the failure.
Document Location
Worldwide
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Document Information
Modified date:
15 January 2026
UID
ibm16827075