Troubleshooting
Problem
When running SOAM API on Linux, we met the following exception: Exception in thread "main" java.lang.UnsatisfiedLinkError: The Symphony API could not complete its static initialization because it was unable to load some of its dependencies. An attempt was made to load both the 32-bit version (jnativesoamapi_6.1.1) and the 64-bit version (jnativesoamapi_6.1.1_64) of its dependent libraries. In most cases, failure to load both of these libraries is a symptom of an incorrectly configured environment. Ensure your environment is configured correctly.
[{"Product":{"code":"SSGSMK","label":"Platform Symphony"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF016","label":"Linux"}],"Version":"6.1.1","Edition":"Advanced","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSGSMK","label":"Platform Symphony"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSZUMP","label":"IBM Spectrum Symphony"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":null,"Platform":[{"code":"","label":null}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
isg3T1023247