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PM flows stay in waiting state for some user accounts

Troubleshooting


Problem

PM flows stay in waiting state for some user accounts

Symptom

Process Manager flows stays in waiting state for some user acocunts untill it gets killed. However other users are able to submit flows successfully to PM and they are processed by LSF. The problematic user ID are able to submit jobs successfully to LSF using bsub command

[{"Product":{"code":"SSKTK2","label":"Platform Process Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.0;8.1;8.3.0;9.1.0;9.1.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSZSHQ","label":"IBM Spectrum LSF Process Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":null,"Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

isg3T1020946