IBM Support

IBM i 7.3 Recommended Fixes - Electronic Services

Preventive Service Planning


Abstract

These recommendations are based on your system already having installed the most current Cumulative PTF Package and HIPER PTF Group.

Content

The i Global Support Center recommends installing the PTF's listed below for corrective service and preventive maintenance. If a problem persists after the recommended fixes have been installed, the support engineers can more efficiently diagnose the issue. For further information or to order these PTFs, follow this link:  http://www.ibm.com/support/fixcentral/

Note: If after apply the PTFs still having issues sending HARDWARE inventory, review document Electronic Service Agent (ESA) - HARDWARE inventory failed for extra PTFs and actions.


Order this recommended fix

Note: Click the PTF number to review the PTF cover letter. The PTF cover letter contains a description of what the PTF resolves, information about one or more PTFs it supersedes, if any, and any special instructions that need to be performed to apply the PTF.
Date Added to List
(MM/DD/YYYY)		Fix / Release
(Link to PTF Cover Letter)		Licensed
Program
Product		Cumulative
Package		Description
12/30/2024SJ013265770SS1NONE
  • Update ECC Version.
  • Handshake error for Call Home processing.
02/29/2024SI857935770SS1NONE
  • CHGSRVCFG fails with MSGCPD0104 for parameter PROXY.
  • VFYSRVCFG *FIXREP would test port 80 instead of 443.
  • VFYSRVCFG would disregard EDGE servers' IP addresses.
  • SNDPTFORD shows MSGCPD018C AND MSGCPF0001.
07/27/2023SI840095770SS1NONE
  • QTOCRUNPRX job fails to start with JDK11 64bits JVM
07/06/2022SI798085770SS1C2335730
  • JVA-JVM Fix heap allocation issue. MSGMCH0601 ESA related.
  • Add support for new JDK.
  • JVA-RUN Extend JAVA_HOME support for SPI IBM_CreateJavaVMInstalled.
  • IBM_CREATEJAVAVM and other SPI support waterfall mechanism and JAVA_HOME environment.
03/31/2022SI793725770SS1C2335730
  • ECC Jjava.lang.nullpointerexception using IBM Java 8.0.7.0 or later and TQSERRANO-3.27.18B.JAR or earlier.
  • VFYSRVAGT *TSTPRB / SNDSRVRQS *TEST leads to CPF8C24. Improve Call Home for HW support migration to new platform.
  • SNDPTFORD fails with Cmn.DownloadFailed: The state of the package is not correct after the download.
  • SNDPTFORD DLVRYFMT(*IMAGE) ordered as physical media instead. Adding wait time to image orders before going through physical media.
  • SNDPTFORD is failing with ArrayIndexOutOfBoundsException.
  • Message CPZ8C15 is not posted when SNDPTFORD for group image orders.
  • SNDPTFORD will only use Port 443.
  • SNDPTFORD DLVFMT(*IMAGE) failing with MSGCPF1634 time has passed.
03/25/2022SI787085770SS1C2132730
  • Retrieve activation status in VFYSRVAGT for SQL Service.
  • Assigned Port automatically in VFYSVRAGT SQL Service C part.
02/01/2022SI78450 (Note1)5770SS1C2132730
  • Assigned port automatically in VFYSRVAGT SQL Service Java part.
  • VFYSRVAGT API for SQL Service ss03 part.
  • Suppression of ESA job schedulers if configured in SAJAVA.PROPERTIES
  • PM for Power removal.
  • "Non-IBM JAR file detected" error cause ESA function to fail. PTF prevents ESA be affected by message, not remove it.
  • New feature called Connectivity Verification. It verifies the Service Agent connection.
  • ESA reading input stream.
  • Enable TLSv1.2 for NIST SP 800-131a strict mode.
  • Incompatible with JAVAX.CIM.CIMDATETIMEABSOLUTE.
01/07/2022SI78335 5770SS1C2132730
  • Allow JDK11 for SNDPTFORD.
09/15/2021SI761195770SS1C1245730
  • QSRVMON, QSCLICEV and QSCWCHMS won't start after non secure ports restricted.
  • MSGCPF8C24 WRKPRB entry cannot be submitted. Failing program ID Version and Release levels do not match the current OS Version. The PTF only fixes any future problems. It will NOT correct any existing problems with the wrong release.
05/17/2021SI748675770SS1C1245730
  • Will add one more value for ENVIRONMENT field to differentiate it.
  • Hardware inventory collection failed due to ILE exception
  • Firmware attributes missing in 7.3 and post 7.3 software inventory file. Will add the firmware attributes. When collect software inventory, firmware attributes will be collected.
  • MSGMCH0601 shows due to not enough buffer for QRZSCHE resources. ESA audit log might show "java.lang.UnknownError: Exception
    occurred in ILE native method".
  • Hardware inventory fails with error "physResourceInfoArrayBuffer is NULL". ESA audit log might show "java.lang.NullPointerException: Exception occurred in ILE native method".
11/07/2020SI74254 (Note1)5770SS1C1098730
  • Changes to support both RETAIN and CSP for Call Home.
  • Implementing the suppression of ESA job schedulers when running CHGSRVAGT.
  • Disable Microcode problem Automatically Call Home.
  • After reset REFRESHUAK via the command CHGSRVAGTA, REFRESHUAK values will be restored to the initial values when rerun CHGSRVAGTA without any parameters changing.
  • Disable automatic problem reporting of legacy Software FFDC (First Failure Data Capture) QS9SFWMON job removed.
  • Electronic Service Agent not activated. MSGCPDEF41 check pre-required 5770JV1 Option 14 as activation.
07/13/2020SI735635770SS1C0310730
  • WRKPRB entry is generated with symptom string 5770 SP/QP0ZSKRN MOD/QP0ZSEM MSGMCH3601 RC1250.
  • WRKPRB entries cannot be sent.
07/07/2020SI737055770SS1C0310730
  • MSGCPD0A35 RC11 when issue CRTSRVCFG.
  • MSGCPD0A35 RC255 when issue CHGSRVCFG ROLE(*PRIMARY) CNNTYPE(*DIRECT) CNNPNT(*NO).
05/04/2020SI728925770SS1C0310730
  • VFYSRVCFG *SRVAGT loops with messages CPF24C5 and MCH3601.
  • Failed to establish connections to the back ends. TrustList.jks will be updated.
06/26/2019SI703075770SS1C9311730
  • Removed Keyword RSRC and MODEM from CRTSRVCFG.
08/24/2018SI665795770SS1C9116730
  • Check JDK8 as the proper pre-activation instead of JDK6. This PTF force ESA to use JDK8 32bit, disregarding JAVA_HOME set.
03/17/2018SI671225770SS1C8242730
  • Loop a lot of QESECARE jobs. QSRVMON will be changed so it works with any version of Java installed on the system.
11/17/2017SI624465770SS1C8242730
  • New feature called Connectivity Verification. It verifies the Service Agent connection.
11/17/2017SI621795770SS1C7061730
  • Error QRY1041 in Electronic Service Agent opt.14

 

Note 1:

To activate the function introduced with the PTFs (prevent ESA job schedule to be create) review document Manually creating ESA job schedulers

 

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Document Information

Modified date:
01 July 2026

UID

nas8N1021286

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